Material: ABS

Product Size: 31.7*31.7*8 mm (1.25*1.25*0.31 inch)

Product Weight: 6 g (0.21 oz)

Battery: CR2025 (Replaceable)

Battery Life: Standby Time of 1 Year

Distance: Unlimited Distance

Buzzer Sound: More than 75dB (at 10 cm Range)

Water-proof: IP53

**Product Security & Support Information**

In accordance with the UK Product Security and Telecommunications Infrastructure Act 2022 and the Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connectable Products) Regulations 2023, the manufacturer publishes the following security support information for the product(s) identified below.

**1. Products covered**

Product: Smart Tag

Regulatory model: HiTag

Commercial / platform model: TagX

**2. Security update support period**

Security update support is provided until 15 September 2028. This is the minimum support period for this product and will not be shortened.

**3. Reporting security vulnerabilities**

Security researchers, customers and other interested parties are welcome to report suspected security vulnerabilities in this product.

- Reporting contact: sales12@rshtech.cn

- What to include: product name and model, the firmware/app version (if known), a description of the suspected issue, and any supporting information.

- Acknowledgement: we will acknowledge receipt of each report within 5 working days.

- Status updates: we will provide a status update at least every 30 days until the issue is resolved.

- Responsible disclosure: please allow a reasonable period for investigation before publicly disclosing the issue.

**4. Manufacturer**

ShenZhen YuManYing Technology Co., Ltd.

812, Information Building, BaoYunDa Logistics Center, FuHua Community, XiXiang Street, BaoAn, ShenZhen, China

Last updated: 29 September 2026.

In the box:
Smart tag come with battery*1

Manual*1

OEM:

1. Customized logo, laser engraving your logo on the product (no charge).

2. Customized color box, change outer content/box type or make a luxury box.

3. Customized manuals.

4. Customized product colors.

5. Customized shipment cartons/stickers.                                                                                                                                                                                                                                  

ODM:

1. Customize brand new features.

2. Customize new molds.

3. Customize your PID/APP.

Q1: How can I get your price? 

A1: You can send us an online message or send us an e-mail with your requirements. We will contact with you within 8 hours. 

Q2: Can I get a sample before place order? 

A2: Yes, we provide sample services. Customers need bear the express freight. 

Q3: What is your MOQ? Can I place a trail order with small quantity? 

A3: MOQ is 1PCS. For trial order, you can tell us the quantity you need and we will try to meet your demand. And you also can mix different products together. 

Q4: How do you ship the goods and how long does it take? 

A4: Usually by DHL, UPS, FEDEX,TNT. It usually takes 3-7 days to arrive. By air, by sea are also acceptable. EXW, DDU, DDP, FOB, CIF, DAP...All terms are available. 

Q5: What is your payment terms? 

A5: We accept TT, Western Union, Cash and more other options. D/P D/A L/C are acceptable.

Q6: How to return if product defective? 

1) All products are under 2 years warranty. We will offer online support or replace it if the product you received is defective. 

2) Please send the goods back to us only if you contact us for details return process and make sure everything goes smoothly.